First Charm

No, the products sold by First Charm are skin-friendly and hence do not cause allergy.

To measure the ring size, take a string of thread and wrap it around the finger at its base and mark a point where it completes one circle. Measure the length of the thread on a ruler. Find the ring size in the conversion chart for the corresponding length.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We will send you timely updates about your order via email. Once your order has been shipped, we will send an email confirmation of your shipping details and a tracking number.

The following products shall not be eligible for return or replacement under this 10 Day Replacement Guarantee:-

1. Any jewelry that exhibits physical damage to the box or to the product.
2. Any jewelry that has been washed
3. Any jewelry not in its original condition
4. Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery
5. Any jewelry without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number

You canreturnthe product to uswithin 10 days from the date of delivery, if you don’t like it or if there is any other issue with the product. You can simply request either an exchange or to return the product.

If you are unavailable to take the delivery, please contact us and we will be happy to arrange delivery on next day.